In a previous article, Adaptive Learning is the Future of Online Learning, we talked about how most education and learning in 2020 was largely done from home through virtual platforms due to COVID-19.
As we step into the new year with the pandemic still at large, it is expected that there will be another surge in the use of artificial intelligence (AI) and chatbots due to their time- and cost-efficiency. If you’re also planning to use more AI and chatbots, here are the key chatbot statistics and trends for 2021 that you should know.
With the increasing demand for chatbots, businesses are putting in more resources to implement chatbots as they are able to interact with patrons and generate income with less effort.
The traditional approach to teaching usually results in a handful of students scoring well, but with the rest of the class barely passing without little understanding of key concepts. In contrast, the use of artificial intelligence (AI) in educational software creates a learning path that matches students’ level of competency in a subject. Teachers are then able to monitor their students' progress and adjust the programs accordingly through the adaptive learning system that is based on technology and data analysis. AI will help to make E-learning more efficient and effective with customisable methods and real-time analytics.
We’ve found that there is a growing acceptance of chatbots amongst businesses and their end-user customers as chatbots are becoming more conversational with the use of AI.
Carissa is a Singapore-based freelance writer. You'll often find her underwater, on a yoga mat, or in a new restaurant. Contact her at firstname.lastname@example.org.