“What 1997 was to Internet and browsers, 2017 is to bots.” — Dharmesh Shah, HubSpot founder and CTO.

Indeed, AI...

By 2020, over 80% of businesses are expected to have some sort of chatbot automation implemented.

Chatbots are popping up...

AI is not something that awaits us in the future. You encounter it everyday.

Digital assistants such as Siri, Google...

Walter: Do your customers shout at you?

Julie: Yes

Walter: Do you feel like shouting back?

Julie: Yes

Walter: It can be...

Digital transformation.

It’s a trending phrase that has appeared on the agendas of boardrooms everywhere, but anxieties...

As the holiday season looms and B2B businesses start to experience a slowdown, more and more of us are starting to feel...

You know that little pop-up that sits mostly on the right side of the webpage and offers to help while you are browsing a...